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Privacy Policy

Your privacy is important to us. This policy explains how AskFrank collects, uses, and protects your information.

Last updated: October 1, 2025

Our Privacy Principles

We are committed to protecting your privacy and maintaining the highest standards of data security.

Data Minimization

We collect only the minimum data necessary to provide our research services effectively.

Secure Processing

All data is processed using industry-standard encryption and security measures.

Transparency

We are transparent about what data we collect and how we use it.

User Control

You have full control over your data and can request deletion at any time.

Information We Collect

Personal Information

  • Account information (name, email address)
  • Research queries and preferences
  • Usage data and analytics
  • Communication records (support tickets, feedback)

Research Data

  • Research questions and topics
  • Source citations and references
  • Research history and saved projects
  • Collaborative research data (if using team features)

How We Use Your Information

  • Provide and improve our research services
  • Process your research queries and deliver results
  • Maintain and secure your account
  • Communicate with you about service updates
  • Analyze usage patterns to enhance our platform
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication protocols
  • Regular security audits and updates
  • Employee training on data protection

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • With trusted service providers (under strict confidentiality agreements)
  • In case of business transfers (with prior notice)

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

AskFrank is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: admin@oriontechenterprises.com
Address: Orion Technology Enterprises, Inc.
Response Time: We aim to respond within 48 hours