Terms & Conditions

By accessing or using AskFrank ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

AskFrank is an AI-powered research platform that provides:

• Comprehensive research analysis and insights
• Access to verified academic and industry sources
• Collaborative research tools and features
• Data export and sharing capabilities
• Real-time research assistance and support

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account
• We reserve the right to suspend or terminate accounts that violate these Terms

Permitted Uses

• Academic research and scholarly investigation
• Professional research and analysis
• Educational purposes and learning
• Journalistic research and fact-checking
• Business intelligence and market research

Prohibited Uses

• Illegal activities or violation of any laws
• Harassment, abuse, or harmful content creation
• Attempting to gain unauthorized access to our systems
• Reverse engineering or attempting to extract source code
• Commercial use beyond the scope of your subscription
• Spam, phishing, or other malicious activities

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Orion Technology Enterprises, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Intellectual Property

You retain ownership of your research data, queries, and any content you create using the Service. By using the Service, you grant us a limited license to process your data solely to provide the Service.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We implement appropriate security measures to protect your data
• You can request access, correction, or deletion of your personal data
• We do not sell your personal information to third parties
• Data is processed in accordance with applicable privacy laws

Subscription Fees

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days' notice to existing subscribers
• Failed payments may result in service suspension

Cancellation and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds for partial months or unused portions of annual subscriptions
• We may offer refunds at our discretion for technical issues

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We provide support during business hours (Monday-Friday, 9 AM - 6 PM EST)
• Support is available via email and our help center
• We may modify or discontinue features with reasonable notice

• Our total liability is limited to the amount you paid for the Service in the 12 months prior to the claim
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee the accuracy or completeness of research results
• You use the Service at your own risk
• Some jurisdictions may not allow limitation of liability, so these limitations may not apply to you

You agree to indemnify and hold harmless Orion Technology Enterprises, Inc. and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share through the Service

Termination by You

You may terminate your account at any time by contacting our support team or using the account settings in your dashboard.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for other reasons including:

• Non-payment of subscription fees
• Violation of our Acceptable Use Policy
• Fraudulent or illegal activity
• Extended periods of inactivity

• These Terms are governed by the laws of the State of Delaware, United States
• Any disputes will be resolved in the courts of Delaware
• We encourage resolving disputes through direct communication first
• For EU users, you may have additional rights under EU consumer protection laws

We may modify these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on this page
• Sending email notifications to registered users
• Displaying notices within the Service

Continued use of the Service after changes constitutes acceptance of the new Terms.

If you have any questions about these Terms, please contact us: